Effective Date: June 2026

1st American Residential Lending, LLC dba 1st American Investor Financing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
 

This Privacy Policy explains how we collect, use, protect, and communicate information obtained through our website, contact forms, appointment scheduling systems, customer communications, and business operations.
 

This policy applies to:
• Website visitors
• Customers
• Prospective customers
• Borrowers
• Referral partners
• Individuals who communicate with us through phone, email, or SMS/text messaging

We may collect personal information including:
• Name
• Phone number
• Email address
• Mailing address
• Employment information
• Financial information
• Credit-related information
• Property information
• Documentation voluntarily provided by customers
• Information submitted through forms, applications, scheduling tools, or communications
 

We may also collect information from:
• Credit bureaus
• Financial institutions
• Service providers
• Public records
• Customer-authorized third parties

We use information to:
• Respond to customer inquiries
• Schedule appointments
• Provide customer support
• Request or review documentation
• Process requested services
• Communicate transaction-related updates
• Maintain records
• Comply with legal and regulatory obligations
• Prevent fraud or unauthorized activity
• Improve customer service and operations
 

We do not sell customer information.

We do not share, sell, rent, transfer, or disclose customer information to third parties or affiliates for marketing or promotional purposes.
 

Information may be shared only when necessary to:
• Process requested services
• Support normal business operations
• Work with trusted service providers
• Comply with legal obligations
• Prevent fraud
• Respond to lawful requests from regulatory authorities
 

All service providers are expected to maintain appropriate confidentiality and security protections.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Mobile phone numbers, SMS opt-in consent, and text messaging originator data collected for SMS communications will not be shared, sold, rented, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.

SMS Communications
 

By voluntarily providing your mobile phone number through our website, contact forms, appointment scheduling, referrals, or direct communication channels, you consent to receive conversational SMS/text messages from:
 

1st American Residential Lending, LLC
dba 1st American Investor Financing
 

SMS communications may include:
• Appointment scheduling and reminders
• Responses to customer inquiries
• Requests for documentation or information
• Customer support communications
• Transaction-related updates
 

Message frequency may vary. Message and data rates may apply.
 

You may opt out of SMS communications at any time by replying STOP to any text message.
 

For assistance, reply HELP or contact us directly at 602-922-3501.
 

Mobile Information Sharing Policy
 

SMS consent is not shared with third parties or affiliates for marketing purposes.
 

Mobile phone numbers, SMS opt-in consent, and text messaging originator data are not shared, sold, rented, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.
 

SMS communications are used only for conversational communication, appointment scheduling, requested documentation, customer support, and transaction-related updates.
 

We do not send promotional SMS marketing campaigns.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.
 

Security measures may include:
• Secure systems and software
• Restricted access controls
• Password protection
• Encrypted communications when appropriate
• Secure document handling procedures
 

No method of transmission or storage can be guaranteed to be completely secure.

Our website may use standard website technologies such as cookies, analytics tools, or similar technologies to improve website functionality and user experience.
 

These technologies may collect:
• Browser type
• Device information
• Website activity
• Pages visited
• General geographic location
 

Users may adjust browser settings to limit cookie usage.

Our website may contain links to third-party websites or services.
 

We are not responsible for the privacy practices, content, or policies of third-party websites.
 

Users should review the privacy policies of any external websites they visit.

You may:
• Opt out of SMS communications by replying STOP
• Contact us regarding questions about your information
• Request updates or corrections to information where applicable
 

Certain information may be retained as required for legal, regulatory, compliance, or business purposes.

We may update this Privacy Policy from time to time.
 

Updated versions will be posted on our website with the revised effective date.
 

Continued use of our services after updates constitutes acceptance of the revised policy.

1st American Residential Lending, LLC
dba 1st American Investor Financing
17435 E Cindercone Way
Rio Verde, AZ 85263
Phone: 602-922-3501
Email: vickie@1stamericaninvestorfinancing.com
Website: https://1stamericaninvestorfinancing.com